PRIVACY POLICY

 

Effective Date: 05/20/2025

Bliss Care (“Bliss Care”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with our services, or communicate with us.

1. Information We Collect

We may collect the following information:

Personal Information:

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Appointment details
  • Billing and payment information
  • Health and wellness information (only if voluntarily provided)

Automatically Collected Information:

  • IP address
  • Browser type
  • Device information
  • Website activity and usage data

Communication Data:

  • SMS messages
  • Emails
  • AI chat interactions
  • Call recordings (if applicable)

2. How We Use Your Information

We use your information to:

  • Schedule and manage appointments
  • Provide wellness and functional medicine services
  • Process payments securely
  • Send confirmations, reminders, and follow-ups
  • Provide customer support
  • Improve our services and user experience
  • Operate automated systems, including AI assistant (MIA)

3. SMS Communications

By providing your phone number and opting in, you consent to receive SMS messages from Bliss Care.

These may include:

  • Appointment confirmations and reminders
  • Follow-up messages
  • Promotions and special offers
  • Service-related notifications

Message Details:

  • Message frequency may vary
  • Message and data rates may apply
  • Reply STOP to opt out
  • Reply HELP for assistance
  • You may also contact us at: info@blisscare.us

IMPORTANT:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.

4. AI & Automated Communications

Bliss Care uses artificial intelligence systems (including chat and voice assistants) to:

  • Respond to inquiries
  • Assist with scheduling
  • Provide general information

These systems are designed to improve efficiency and do not replace professional or medical advice.

5. Third-Party Services

We may use trusted third-party services to operate our business, including:

  • Payment processors (e.g., Stripe)
  • E-commerce platforms (e.g., Shopify)
  • Scheduling and patient management systems

These providers handle your data securely and under their own privacy policies.

6. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, and maintain business records.

8. Your Rights

You have the right to:

  • Request access to your data
  • Request corrections
  • Request deletion of your data
  • Opt out of communications at any time

To exercise these rights, contact us at: info@blisscare.us

9. Cookies & Tracking

We use cookies and similar technologies to improve website functionality and user experience. You can control cookies through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

11. Contact Information

Email: info@blisscare.us
Website: BlissCare.us